TCPA Consent Featured

Cases in Point: TCPA Consent Interpretation 2.0


TCPA consent – we’d hate to sound like a broken record, but here we are.

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Small Business 101: Episode 41 – Small Business Recruitment Strategies


How To Find Top People For Small Business

One of the biggest problems small business face is finding good employees. It’s an area where many struggle but there are small business recruitment strategies that will make the process easier. In today’s episode, we’re joined by Kim Schultz of Acara Solutions to discuss recruitment strategies, red flags, and good signs for finding the best candidates.
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Debt Collection 101: Episode 60 – Effective Employee Retention Strategies in Debt Collection


Best Advice For Employee Retention

Collections is known for being a tough industry, and a huge challenge for any agency is finding good employee recruitment and employee retention strategies. In today’s episode, we’re joined by Jeff DiMatteo, Owner/Partner at American Profit Recovery, Inc to discuss how he gets and keeps good people.
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Cases in Point Validation Notice

Cases in Point: Ferrulli v. BCA Financial Services



There’s a lot of commotion about validation notices in New Jersey right now.

Debt collectors have seen several cases questioning the language they use in validation notices. Specifically, inviting the consumer to call with any questions about their debt. According to consumers, the language is misleading. In Ferrulli v. BCA Financial Services, we find out what one court thinks about the potential fdcpa violations.
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Small Business 101: Episode 40 – Entrepreneurship Success Stories: Niagara Honeymoon Sweets


The Entrepreneurship Success Story Of Niagara Honeymoon Sweets

Buffalo is full of successful entrepreneurs stories. One of our favorites is Niagara Honeymoon Sweet’s where the owner went from making chocolate for her grandson’s fundraiser to making chocolate for the presidential inauguration. This week, Alex and Spencer are joined by Mary Ann Hess of Niagara Honey Moon Sweets! Watch how Mary Ann Hess went from a basement to a business.

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Debt Collection 101: Episode 59 – Debt Collection Recruitment Strategies


How To Find Good People For Your Collection Agency

One of the biggest problems debt collection agencies face is finding good employees. It’s an area where many struggle but there are debt collection recruitment strategies that will make the process easier. In today’s episode, we’re joined by Kim Schultz of Acara Solutions to discuss recruitment strategies, red flags, and good signs for finding the best candidates.
Watch and Keep Reading!

Cases in Point: Nelson v. Santander Consumer USA


A Reminder of a Past TCPA Litigation Case

In the wake of the Ninth Circuit’s decision on what constitutes an ATDS, let’s look back at one of the cases that began to shape that definition from long, long ago (okay, 2013.)
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