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With the creation of the model validation notice, the CFPB provided an opportunity to limit litigation as it relates to letters. Tim suggests three questions that can help you determine whether or not to use the model validation notice.
The limited content message is not a mandate, but rather a safe harbor. With that, our guest Tim Collins recommends asking yourself two main questions to determine whether or not you should take advantage of it.
Deciding what to measure (and how to measure it) at your agency is crucial to make sense of the high volume activity that takes place every day. To find out more about how to tackle KPIs (or Key Performance Metrics) we turned to the experts.
After numerous conversations with carriers and the third party organizations they work with, we’ve compiled a complete guide to call blocking and labeling including how it works, definitions and how to prevent your calls from being mislabeled.
Your online presence requires you to be proactive about how you are being perceived, but there is no better time or place to make a good impression than during the call itself.
Improving your online presence is a never-ending process that can’t be fixed overnight, but it’s crucial for your call labeling progress. We’ve compiled some quick tips to get started.