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Effective Debt Collection & Workplace Communication Blog
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Should You Use The Model Validation Notice?
With the creation of the model validation notice, the CFPB provided an opportunity to limit litigation as it relates to letters. Tim suggests three questions that can help you determine whether or not to use the model validation notice.
Should You Use the Limited Content Message?
The limited content message is not a mandate, but rather a safe harbor. With that, our guest Tim Collins recommends asking yourself two main questions to determine whether or not you should take advantage of it.
What KPIs Should You Use For Debt Collection?
Deciding what to measure (and how to measure it) at your agency is crucial to make sense of the high volume activity that takes place every day. To find out more about how to tackle KPIs (or Key Performance Metrics) we turned to the experts.
A Complete Guide to Call Blocking and Labeling
After numerous conversations with carriers and the third party organizations they work with, we’ve compiled a complete guide to call blocking and labeling including how it works, definitions and how to prevent your calls from being mislabeled.
Call Labeling Mini Series, Part 7: How Internal Training Impacts Call Labeling
Your online presence requires you to be proactive about how you are being perceived, but there is no better time or place to make a good impression than during the call itself.
Call Labeling Mini Series, Part 6: How Online Presence Impacts Call Labeling
Improving your online presence is a never-ending process that can’t be fixed overnight, but it’s crucial for your call labeling progress. We’ve compiled some quick tips to get started.
What is Arbeit?
TCPA Compliant Calling Solution
Arbeit Click is our TCPA compliant outbound calling solution with live monitoring, call blending, an intuitive interface, and more.
Voice Broadcast Dialer
Arbeit Dialer is our powerful voice broadcast dialer with custom messaging, smart call lists, and live monitoring.
VoIP Phone System
Arbeit Voice is an affordable phone system that’s suitable for any small to mid-size business looking for exceptional support & clear communication.
Unified Collaboration Solution
Arbeit Connect has the same great service & call quality as our other products, but with additional video & messaging features that facilitate collaboration.