- The Latest
- Debt Collection
- Effective Communication
- Lead Generation
- Remote Work
A debt collection agency owner shares both the innate qualities and learned skills he sees most commonly in his top performing debt collectors.
Keith Zadig, Relationship Development Representative Manager, shares his secrets to creating a memorable prospecting video in sales – script included!
Don’t allow your outbound calling efforts to go to waste. With these 6 best practices, your answer rates can only improve in 2021.
Arbeit’s Market Research Analyst discusses how communication preferences differ by generation, and what this means for collection agencies & businesses.
Tim Collins, Chief Compliance Officer at TrueAccord, shares best practices for communicating with consumers via email in debt collection.