If you\u2019re reading this, you\u2019ve heard or read the word VoIP floating around, and you're curious. Here's why you might see it more often.\r\nVoIP is starting to become chosen more and more frequently over traditional PBX phone lines. We'll explain why, breaking it down like this:\r\nBasics\r\nBenefits\r\nFAQs\r\nLet\u2019s start with the basics.\r\n\r\nVoIP Basics\r\nVoIP is pronounced \u201cvoyp\u201d and stands for \u00a0Voice over IP.\r\nIt is technology that allows you to make and receive calls over the Internet instead of phone lines. In other words, VoIP takes analog audio signals and turns them into digital data that can be transmitted over the Internet. Some people call it an Internet phone.\r\nThe main differences between VoIP and landline phones:\r\n\r\n\r\n \tVoIP phones use the internet to connect to the phone network. They need to be registered online to a service provider.\r\n \tVoIP phones are tied to user accounts (or a SIP address), not phone numbers. \r\n \tVoIP phones have HD voice capabilities, giving you twice the audio range of traditional landline calls\r\n\r\nIn a business context, VoIP will be integrated one of two ways:\r\n\r\n\r\n \tHosted VoIP that delivers PBX functions over the Internet\r\n \tOn premise, where the business owns and operates the IP PBX\r\n\r\nThere are 3 different ways to integrate VoIP:\r\nAnalog Telephone Adaptor (ATA)\r\nOne end of your ATA hooks up to your existing telephone, the other end to your cable modem. The ATA then converts the voice signal into digital data.\r\nSoft Phones\r\nIf you\u2019ve ever made a voice call using Skype, Slack or Gmail, you\u2019ve already used these \u201csoftphones.\u201d The name reflects the compounding of software into the function of a phone.\r\nCalls are not limited to desktops or laptops - they can be made using smartphones and tablets, too.\r\nIP Phone\r\nIP Phones are designed specifically for VoIP. They use ethernet connectors to plug into the web. Newer models might connect wirelessly.\r\nThough aesthetically IP phones resemble traditional phones, their capabilities are far and away what their predecessors can do.\r\nThis brings us to the benefits of VoIP.\r\n\r\nVoIP Benefits\r\nSome have gone so far as to say that VoIP is revolutionizing the way we communicate. \r\nI\u2019m going to tell you exactly why that\u2019s true using Arbeit Voice, a hosted VoIP provider, as an example.\r\nVoIP is Cost Effective\r\nThough the amount of savings vary case by case, there are obvious direct costs that are reduced when a business decides to switch to VoIP.\r\nIn general, the most expensive component of a phone bill is the minutes - especially for a PBX system, and especially if your calls are long distance. Because VoIP turns your voice into data transmitted over broadband, the cost is reduced significantly and long distance calls are unlimited. You\u2019re looking at $0.015 per minute to start using Arbeit Voice.\r\nVoIP Provides Flexibility\r\nUsing a provider like Arbeit, you can integrate your mobile, voice, data and SMS services with your hosted platform. You'll easily activate and manage mobile phones through the visual portal, allowing customers to make and receive calls to and from either device. The difference with Arbeit Voice is that mobile calls are native - meaning the call quality and speed of service exceeds most network operators and VoIP competitor mobile solutions.\r\nVoIP is Easy to Use\r\nIf you're using PBX phones, you're probably programming complicated routines using individual desk devices. VoIP often combines the most common PBX functionalities with a visual user interface for a more intuitive experience. Things like individual fax-to-email boxes, call forwarding and hot desking become easy to manage and utilize. On Arbeit Voice, advanced call flows\u00a0allow you to visualize what is going to happen to callers when they reach a phone number in your system. Make call flows using a simple drag and drop tool. There are over fifty different call handling actions so that you can create the exact experience for callers that you desire.\r\nVoIP Gives You Control\r\nUsing Arbeit Voice, each SIP account is assigned a user portal. Each user is given all of their personalized communications information in one place. Users can view corporate contacts, manage voicemails, see devices registered, and more. Those who have changing needs can modify call handling procedures on their portal without being exposed to the complexities of the entire platform.\r\n\r\nVoIP FAQs\r\nWill I Have to Change My Phone Numbers When Switching?\r\nNope! If you switch to Arbeit Voice, all you need to provide is a CSR from your current provider that shows proof of ownership. Then Arbeit begins the porting process of the numbers.\r\nWhat If My Internet Goes Down?\r\nBecase VoIP relies on an internet connection to make calls, you'll need to make sure your internet connection is reliable. This will ensure high-quality calls and maximum uptime.\r\nHow Long Does It Take to Setup?\r\nSet-up time can vary based on customer requirements. It could take anywhere from an hour to two weeks.\r\nCan I Try It Before I Switch?\r\nWith Arbeit, you can. Click here to learn how!