The pandemic revealed the inherent weaknesses involved with manual dialing on a large scale. This led Charles to consider utilizing a dialer in tandem with Voice, Arbeit’s VoIP phone system.
After inquiring about Arbeit’s voice broadcast dialer and TCPA compliant calling solution, in addition to considering alternative options from competing vendors, Charles made the decision to stay with Arbeit.
He determined that using Arbeit Dialer (our voice broadcast dialer) and Arbeit Click (our TCPA compliant calling solution) alongside Arbeit Voice would be the best option for boosting revenue growth during the pandemic & beyond.
He was able to see how our dialer solutions could boost productivity, and help him monitor and evaluate his collector’s performance. Additionally, the customer service, industry expertise & product reliability he had experienced while using Arbeit Voice was unmatched.
“Everyone at Arbeit knows my name. I absolutely love that,” Charles says.