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Debt Collection 101: Episode 14 – Staff Appreciation – Making a Great Collection Agency


How collection agency staff appreciation makes for a successful company

Hello and welcome to another exciting episode of Debt Collection 101 on Arbeit U. Today’s topic as all about staff appreciation and it can go a long way to making a great collection agency. We have a special guest today that is going to share is methods for staff appreciation and how he built a successful collection agency. Also, this a very special episode because we filmed this video on location. So, who is this special guest? Where are Alex and Spencer? Also, does something funny happen at the end the video? Watch and have all your questions answered. Watch and Keep Reading!

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Debt Collection 101: Episode 10 – How A Collection Agency Should Handle Natural Disasters


How collectors should handle the delicate situation of natural disasters and the lives of those affected by it

Welcome to another episode of Debt Collection 101. In today’s episode, Alex and Spencer talk about natural disasters and how collection agencies need to handle those situations. Justin Martinez, Michael Mancuso, and Mike Chandler from Contact Relief join Alex and Spencer as they talk about how to handle these situations.

Natural disasters are an unfortunate re-occurring part of life The devastation can affect many people. Lives are turned upside down when one occurs and the last thing people worry about is bills and collection calls. Watch the full episode to learn how to handle these situations so you can make the lives of these people a little easier.

Have you ever had a situation where you had to call a person in an area affected by a natural disaster. We want to hear how you handled it. Leave a comment below, Thanks

Stay tuned for more videos. If you like what you saw and want to learn, even more, subscribe to Arbeit U and stay up to date on the latest news.

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Debt Collection 101: Episode 5 – IT Tips with Alonzo to Better Your Collection Agency


Why these IT tips are important to your collections business

Alex and Spencer feature a very special guest on this weeks episode of Debt Collection 101 on Arbeit U. We welcome Alonzo, the IT wizard. He is responsible for the IT technology behind Arbeit Software. Alex and Spencer, along with Alonzo give you proper IT tips to help keep your collection agency running smoothly. Watch now for some great advice.

Want to learn more IT tips? Check out our blog: 6 General IT Tips for Collection Agencies. Learn these tips to improve your collection agency.

Stay tuned for more videos. If you like what you saw and want to learn, even more, subscribe to Arbeit U and stay up to date on the latest news.

See you next time!