Whether your business is a 100-person collection agency or a 5-person marketing office, Arbeit has products that scale to your problems. Our simple-to-use but extremely powerful autodialer drives contact no matter your size. And for TCPA compliance, we’ve spent over a year perfecting a TCPA compliance solution using the latest technology to ensure your business reaches its potential of success. Meet the people that made these call center solutions just for you.

Alex Villafranca with red mountains in background wearing sunglasses

Alex Villafranca

Chief Executive Officer
Alex is a Nerd and proud of it, outside of work he will either be golfing, playing video games or
Allan Rossi Lisboa in a grey suit with a blue tie

Allan Rossi Lisboa

Chief Engineering Officer
Allan is from Minas Gerais, Brazil. Since his infancy his sharp and logical mind made him create or imagine solutions for all
Alonzo Rainero with green tress in the background wearing a grey

Alonzo Rainero

Chief Information Officer
A long time ago in a city close, close by… Alonzo was born. Since he was young he has always

Richard Hacker

Chief Technology Officer
Richard Hacker is a native of Buffalo, NY and graduated the University at Buffalo. In his free time, Richard enjoys

Spencer Farrell

Director Of Business Development
As the Director of Business Development Spencer’s primary responsibility is making sure all of Arbeit’s customers are successful. He is

Alexandra Palmer

Office Manager
Alex is a Buffalo native and has been an Office Manager for the past 4 years. Alex prides herself on

Pedro Rodrigues

Head Of Software Quality Assurance
Pedro is a good fella, always relaxed and in search of patterns to understand and reproduce errors. Fascinated with testing

Felipe Cotti

Software Quality Assurance
Mr. Cotti’s trademark is his joy in leaving you speechless. Felipe started his journey in the Minas Gerais hinterlands, but

Fabio Carvalho

Fabio have always had a strong desire to learn everything deeply, shallow information never satisfies him. If you don’t see

Igor Soares

Igor is a software developer who loves traveling and learning about different cultures. He holds an Information System bachelor degree

Daniel Rossi Lisboa

Software Quality Assurance
As a tester, Daniel is responsible for testing all the software developed by Arbeit in order to guarantee the quality

Rafael Bergo

Project Manager
Rafael is from Minas Gerais, Brazil, and found his way to Buffalo. Understanding how things work and fit together has

Charles King

Chuck is a software developer with Arbeit. When he’s not at work you can find him playing hockey, tennis, and

Dustin Paul

Dustin is a software developer, mainly writing code and developing applications. Outside work he likes to play video games, and

Ashley Campanella

Customer Success Manager
At Arbeit, Ashley is a customer success manager. She started here in March of 2016 as an administrative assistant, then
Nicholas Villafranca in his hockey gear.

Nicholas Villafranca

Tier One Software Support
Nick was born and raised in Buffalo; a very competitive person plays Ice Hockey frequently, is a ping-pong master. Kind
  • 844-444-4401 Ext. 113
Michael DeSimone with a Buffalo.

Michael DeSimone

Account Executive
Mike was born and raised in Buffalo, NY. He graduated with a Bachelor’s Degree in Communications from Niagara University in
  • 844-444-4401 Ext. 125

Lucas Tardioli

Lucas is your typical nerd – working with programming is a strong indicator. On his free time, he likes to

Juliana Grandi

UI/UX Designer
Juliana is a DIY-adept super nerd. When she’s not working you can find her playing video games, watching movies and
Kaitlyn and her dog.

Kaitlyn Filippi

Account Executive
Kaitlyn was born and raised in Buffalo NY but spends as much time as possible traveling to escape the wintery
  • 844-444-4401 Ext. 124
Eddie Stryker Account Executive

Eddie Stryker

Account Executive
Eddie was born and raised in Indianapolis, Indiana. He graduated with a Bachelor’s Degree from Hanover College. Eddie recently moved
  • 844-444-4401 Ext. 112
Michael Sutz holding his dog in his truck.

Michael Sutz

Account Executive
Mike is the newest asset to the Arbeit sales team. He is from Orchard Park, NY and graduated from SUNY
  • 844-444-4401 Ext. 130
Nicholas Wheeler Account Executive

Nicholas Wheeler

Account Executive
Nick was born and raised in Buffalo, NY. He eventually had a calling for the mountains, so he headed up
  • 844-444-4401 Ext. 123
Gregory Houston with his dog.

Gregory Houston

Manual and Automation Tester
Greg does both manual and automation testing for Arbeit. He’s a Buffalo native currently living in Hamburg, NY. He has
Emily Faracca standing along side a brick wall.

Emily Faracca

Content Creator
Emily is the content creator at Arbeit. In her position, every day looks different, and that’s how she likes it.
Brendan DeGal in the woods kneeling.

Brendan DeGal

UI/UX Designer
Brendan is a passionate designer, most interested in human factors of usability. He spent two years working as a graphic

James Kortleven

Jim is a Yonkers-born, NJ and NYC-raised developer of programs and learner of languages. Within the workspace he gladly puts
Katie Gaisser petting a goat.

Katie Gaisser

Administrative Assistant
Katie is Arbeit’s Administrative Assistant. She is a total foodie, theatre nerd, and history buff. Her favorite animals are sheep.
  • 844-444-4401 Ext. 116

Buxees Singh

Buxees is an experienced developer who primary focus has been middle-ware and back-end development. In his career, he has worked
  • bsingh@arbeitsoftware.com

Jeff Scheib

VoIP/Hardware Wizard
Jeff is a born and raised Buffalo boy, hardware specialist, phone guy, certified network tech, and Viking. Initially educated at

Brandon Faicco

Brandon was born and raised in Candyland, Canada. My hobbies involve cross country skiing, knitting and I was on the

Bryant Wong

digital marketing associate
Bryant was born and raised in Shoreview, Minnesota and moved to Buffalo, NY for college. He is a nerd, cat
  • bryant@arbeitsoftware.com