We Are

Innovators, Designers, and Collaborators

We Believe


Happy customers start with uninterrupted conversations

It’s better to deal with happy customers from the start

Contact software should be reliable and customized

Productivity and compliance can and do co-exist

We Believe

Contact Solutions for Any Business

Arbeit Software empowers your business with powerful contact solutions. From our TCPA compliant calling solution to our hosted VoIP office phone system, we’ve got what you need to communicate with your customers efficiently. We’re happy to serve 350+ businesses in a variety of industries, such as credit unions, real estate, call centers, debt collection, sales, political campaigns, and logistics.

Arbeit Click

TCPA compliant outbound calling system that’s as powerful as any auto dialer

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Arbeit Dialer

Powerful voice broadcast dialer that’s built on top of the most modern technology

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Arbeit Voice

Cloud based VoIP office phone system fully customizable to your business needs

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Join over 350+ companies that trust us.

Schedule a demo with one of our Nerds today. We will custom fit a solution for your business, based on your needs. Not someone else’s.


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Team

Meet the Arbeit Team


Alex Villafranca
Alex Villafranca Co-Founder and Chief Executive Officer

Alex is responsible for setting the company direction and brand strategy. He also leads the marketing team.

Allan Rossi Lisboa
Allan Rossi Lisboa Co-Founder & Chief Engineering Officer

Allan is responsible for taking ideas and transforming them into software that meets client’s demands.

Alonzo Rainero
Alonzo Rainero Co-Founder & Chief Information Officer

Alonzo is responsible for designing, implementing and maintaining infrastructure for all services.

Alexandra Palmer
Alexandra Palmer Director of Administration and HR

Alex is a Buffalo native and prides herself on her work ethic and strong organizational skills.

Tracy Willis
Tracy Willis Director of Marketing

Tracy is responsible for driving results through marketing and is a proud dog mom.

Rebecca Poynton
Rebecca Poynton Director of Sales

Rebecca heads up our sales team. She likes any excuse to be outdoors, especially at the lake with her dogs.

Rafael Bergo
Rafael Bergo Project Manager

Rafael enjoys the challenges of understanding a product or process and helping an organization succeed.

Alex Simonetti Abreu
Alex Simonetti Abreu Scrum Master

Alex is the Agile evangelist, responsible for making sure the dev team is on top of their game.

Felipe Cotti
Felipe Cotti Developer

Felipe loves to see all pieces connecting, so programming and everything around it is a natural call.

Fabio Carvalho
Fabio Carvalho Developer

Shallow information never satisfies Fabio. He believes, with hard work, anyone can be exceptional.

Pedro Rodrigues
Pedro Rodrigues Head of Software Quality Assurance

Pedro and Arbeit are in such a tight embrace, you just can’t split them apart anymore!

Daniel Rossi Lisboa
Daniel Rossi Lisboa Software Quality Assurance

Daniel’s main goal is to find system crashes and prevent them from reaching customers.

Igor Soares
Igor Soares Developer

Igor is responsible for writing reliable source code that delivers value and security to clients.

Charles King
Charles King Developer

Chuck is a software developer on the programming team and project lead for Arbeit Voice.

Lucas Tardioli
Lucas Tardioli Developer

Lucas is responsible for system analysis and development, and project lead for Arbeit Click.

Gregory Houston
Gregory Houston Manual and Automation Tester

Greg has been making and breaking software since his teens. He does both manual and automation testing.

James Kortleven
James Kortleven Developer

Jim is a NYC-raised developer by way of UB, who has had a hand in nearly ever project Arbeit has had.

Lucas Lobo
Lucas Lobo Test Analyst

Lucas values smooth user experience and software polish. He is also a digital artist and gaming hobbyist.

Jeff Scheib
Jeff Scheib VoIP/Hardware Wizard

Jeff’s day consists of anything that requires a wave of the magic “fix-it” wand.

Brandon Faicco
Brandon Faicco Supportsman

If you ever have a problem, you’ll speak to Brandon. He is known around here for his 6 monitor set up.

Nick Villafranca
Nick Villafranca Tier-1 Software Support

Nick considers himself a jack of all trades. If he doesn’t know how to fix it, he will figure out how.

Ashley Campanella
Ashley Campanella Customer Success Manager

If you’ve worked with Arbeit, you know Ashley! She helps clients understand & work with our products.

Brendan DeGal
Brendan DeGal UI/UX Designer

Brendan combines his knowledge of design with UX to create user-centric experiences for Arbeit’s clients.

Emily Faracca
Emily Faracca Content Creator

Emily handles Arbeit’s digital content and online presence. She prides herself on a perfectly filtered photo.

Mike Sutz
Mike Sutz Account Executive

AKA “Bubbles” – Mike is a craft beer lover, loves to swim, and loves to nerd out and game in his downtime.

Nicholas Wheeler
Nicholas Wheeler Account Executive

Nick is a certified plant dad, disc golf enthusiast, and enjoys the challenge of the weekly crossword.

Mike DeSimone
Mike DeSimone Account Executive

Mike is a customer service wiz, certified office DJ, and prides himself on being the Bills biggest fan.

Kaitlyn Filippi
Kaitlyn Filippi Account Executive

Kaitlyn is an avid traveler, photographer and baker. You can always find her carrying a camera.

Candace Pregitzer
Candace Pregitzer Office Coordinator

Candace loves to travel, loves dogs & enjoys the outdoors. You can always find her being active!

We’re Really Friendly.


Arbeit has always and will always put our clients first. We know what it’s like to be oversold and left in the dark, so we’ll never oversell you, or try to sell you at all, for that matter. We like to have products that speak for themselves. It’s important for us to share our story, who we are and where we came from.

get to know arbeit