Work at Arbeit

Calling all nerds, innovators, designers, and collaborators.

Actually Achieve Work-Life Balance

You have a life, and we get that! We offer generous, accrued PTO, a 36.5 hour work week, and we’re also a dog (and cat) friendly office. 

Enter a Team-Focused Environment

You’re much more than a number. Take part in virtual game days, birthday and anniversary celebrations and team member recognition.

We Don't Pretend Money Doesn't Matter

We offer a competitive salary, health and dental insurance, bi-annual reviews, 401k contributions, and profit sharing.

We Don't Take Ourselves Too Seriously

While we don’t take ourselves too seriously, we do take our work seriously. Use ping pong to get inspired if necessary.

Our Mission:

To inspire businesses through our actions to value people as much as profits, while empowering businesses, collection agencies, and organizations to communicate efficiently and effectively with customers and consumers.

Our Vision:

Make it normal for people to work to live, and value people as much as profits. Change business culture to value people as much as profits while being the way every business, collection agency, and organization communicates with customers and consumers.

Our Purpose:

Empower our employees to work to live.

Current Job Openings

Arbeit is a contact solution provider to debt collection agencies, call centers, and small businesses. Arbeit’s mission is to
inspire businesses through our actions to value people as much as profits, while empowering collection agencies,
businesses, and other organizations to communicate efficiently and effectively with their customers and consumers. We
do this by providing autodialer technology, TCPA compliance solutions, and VOIP business phone systems.

We are a 100% remote company, with roots in Buffalo, NY, United States, and Belo Horizonte, MG, Brazil.

We are looking for a Director of Quality Assurance that will have the unique opportunity to lead a team responsible for
test method development, automation, verification and validation in a scaling business. This is an opportunity to lead the
next phase of growth for Arbeit, and will require a goal-driven leader who will be responsible to deliver high quality
products on schedule. This leader will possess a clear vision of the future of test methodologies and have the courage to
pursue innovative design-thinking to enhance Arbeit’s products. You’ll work with Arbeit’s top talent, all focused on
helping the team fulfill the basic promise of Arbeit to its team members: support our team members to work to live the
lives they want to live, and inspire other businesses to do the same.

Responsibilities

●Develop the strategy for the Quality Assurance team
●Oversees all aspects of software quality including automation, exploratory, user acceptance and integration
testing.
●Creates and contributes to the creation of test plans, test cases, automated test scripts, test scenarios, and test
data for use during the testing phases of the software development lifecycle, for new and existing software
systems/products
●Responsible to guide Software QAs and participate in manual testing
●Ensures that test plans and scenarios fully exercise every aspect of the product
●Provide technical expertise in test automation, testing methodologies, tools and techniques
●Conduct and participate in test case reviews, requirement reviews, design reviews, and change control activities
●Recommends and implements software testing & automation technological developments and improvements
●Monitor QA KPIs to assess technological performance
●Discovers new applications and tools in support of testing efforts and teaches/enables team members to
implement new applications for testing to deploy across Arbeit
●Communicate priorities, expectations, and decisions to direct reports, to partner teams, to executive level
stakeholders
●Manage, execute, and/or delegate QA responsibilities to achieve key performance metric goals
●Prepare and present reports and presentations on results
●Forecast hiring needs for QA and Develop QA team members by recruiting, selecting, onboarding, and training
●Manage direct reports by providing support and guidance for growth
●Sets testing schedule and deliveries within the Agile / Scrum development environment

Requirements

●Minimum of 3 years leading a team of QA
●Experience in leadership role within the IT industry
●Knowledge of Quality Assurance trends to build QA strategy
●Excellent collaboration skills
●Ability to conduct technological analyses and research
●Excellent time management skills
●Strong project management skills
●Excellent communication skills which allow you to understand and be understood with your team
●Facilitate thoughtful and constructive conversations between members of your team, as well as with other
stakeholders
●Ability to receive feedback openly and deliver feedback to your team or other stakeholders in ways that are
supportive and actionable
●Strong business acumen in planning and organizing, decision-making and achieving results while focusing on
customer needs and business success
●English fluency
●Strong experience in the following preferred: Jira, VoIP

Benefits:

●Remote work
●Paid health & dental insurance
●Generous PTO schedule
●13 Paid Holidays
●Profit-sharing eligible after year 1
●Shortened workdays, even shorter on Friday
●3 month paid parental leave
●Bi-Annual raise opportunity eligible after 6 months

Are you hesitant to submit an application because you’re not sure if you meet all of the requirements? We are here to
encourage you to please apply anyways! We would love to hear from you to discuss how you can help us build a great
team at Arbeit!

Apply Here

Equal Opportunity Employer

Arbeit is a contact solution provider to debt collection agencies, call centers, and small businesses. Arbeit’s mission is to inspire
businesses through our actions to value people as much as profits, while empowering collection agencies, businesses, and other
organizations to communicate efficiently and effectively with their customers and consumers. We do this by providing autodialer
technology, TCPA compliance solutions, and VOIP business phone systems.


We are a 100% remote company, with roots in Buffalo, NY, United States, and Belo Horizonte, MG, Brazil.


We are looking for a UX/UI Intern who is interested in user-centric designs. They may be responsible for creating sitemaps, user flows, customer journey maps, wireframes, or mockups based on the UX research done by our team. The UX design intern will also be
expected to help our UX/UI Product Designer with the overall functionality and look of the product.


Responsibilities
● Translate concepts into user flows, wireframes, and mockups that lead to intuitive user experiences.
● Assist the product designer with the management of components within our in-house Atomic Design Library, prototypes, and
mockups.
● Identify design problems and devise elegant solutions.
● Collaborate with other team members and stakeholders such as the marketing or development team.


Requirements
● Three or more years of Design experience. (This can include 3 years in college studying design.) Preference will be given to
candidates who have experience with UI design.
● Expertise in standard design software such as Adobe XD, or Figma. At the very least, Photoshop and Illustrator skills are a must.
● Ability to iterate designs and solutions efficiently and intelligently.
● Ability to clearly and effectively communicate design processes, ideas, and solutions to teams.
● A clear understanding of the importance of user-centered design and design thinking.
● Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications.
● A passion for resolving user pain points through great design.
● Openness to receiving feedback and constructive criticism.
● Be passionate about all things UX and other areas of design and innovation. Research and showcase knowledge in the industry’s
latest trends and technologies.
● Organization. You could be handling mockups with tens of thousands of layers so this is very important.
● English proficiency.

 

Apply by emailing careers@arbeitsoftware.com!


This position will be remote in Brazil.
Are you hesitant to submit an application because you’re not sure if you meet all of the requirements? We are here to encourage you to
please apply anyways! We would love to hear from you to discuss how you can help us build a great team at Arbeit!

 

Equal Opportunity Employer

Scroll to Top