Work at Arbeit

Calling all nerds, innovators, designers, and collaborators.

Actually Achieve Work-Life Balance

You have a life, and we get that! We offer generous, accrued PTO, a 36.5 hour work week, and we’re also a dog (and cat) friendly office.

Enter A Team Focused Environment

You’re much more than a number. Take part in monthly off-campus outings, birthday and anniversary cakes and team member recognition.

We Don’t Pretend Money Doesn’t Matter

We offer a competitive salary, health and dental insurance, bi-annual reviews, and profit sharing.

We Don’t Take Ourselves Too Seriously

While we don’t take ourselves too seriously, we do take our work seriously. Use ping pong to get inspired if necessary.

Join Our Team

Current Positions


In German, “Arbeit” translates to “hard work” and that’s exactly what gets done here – hard work, plus a lot of play. If you’re ready to join a dynamic, collaborative team, scroll down to see our open positions!

Full Stack Developer – Belo Horizonte, Brazil or Buffalo, NY
We are looking for a Software Developer to build and implement functional programs. You will work with other Developers, Product Managers, and Scrum Masters throughout the software development life cycle. In this role, you should be a team player with a keen eye for detail and problem-solving skills. If you also have experience in Agile frameworks and popular coding languages (e.g. Angular is priority, C++ and C# a plus), we’d like to meet you.
 
Your goal will be to build efficient programs and systems that serve user needs.
 
Responsibilities:
 
  • Work with developers to design algorithms and flowcharts
  • Produce clean, efficient code based on specifications
  • Verify and deploy programs and systems
  • Troubleshoot, debug and upgrade existing software
  • Recommend and execute improvements
  • Create technical documentation for reference and reporting
Requirements:
 
  • 5+ years as Software Developer, Software Engineer or similar role
  • Familiarity with Agile development methodologies
  • Experience with software design and development in a test-driven environment
  • Knowledge of coding languages and frameworks/systems (e.g. Any front end framework based on java script – Angular, AngularJS, ReactJS, Vue a plus)
  • Ability to learn new languages and technologies
  • Excellent communication skills
  • Resourcefulness and troubleshooting aptitude
  • Attention to detail
  • Passion for development
Benefits:
  • Relaxed work environment
  • Paid health & dental insurance
  • Generous PTO schedule starting at 18 days, immediately.
  • Profit sharing eligible after year 1
  • Shortened work days, even shorter on Friday
  • Pet-friendly office
  • Outdoor patio
  • Maternal/paternal leave
  • Catered lunch daily
  • Ping pong table 🙂

Please email your resume to apalmer@arbeitsoftware.com

Conversion Optimization Specialist – Belo Horizonte, Brazil or Buffalo, NY

Arbeit is looking for a talented Conversion Optimization Specialist to join our team as a full-time employee in Buffalo, NY. The Conversion Optimization Specialist would lead all SEO, PPC and website projects to ensure continuous conversion improvement over time.

The Conversion Optimization Specialist should provide thoughtful leadership for industry best practices and technologies that provide measurable ROI. The Conversion Optimization Specialist audits existing and prospective projects for clear identification of points of friction or drop-off in the path to conversion, as well as leverages all available first-party analytics and industry data to build a case and prioritize specific areas of focus for improvement. The Conversion Optimization Specialist also develops and presents high level testing plans for on-site and off-site experiments, coordinates with internal marketing team to ensure results can be tracked and reported efficiently and presents results and ongoing recommendations to leadership. The Conversion Optimization Specialist ensures recommendations and proposed changes adhere to industry best-practices.

Roles/Responsibilities

SEO and Conversion Rate Optimization (CRO)

  • Develop, manage, and implement a website optimization roadmap, including idea management, testing, optimization, reporting, validating, and forecasting
  • Implement and work with the creative team to see through setup and tracking of various weekly tests.
  • Effectively capture and direct the user’s attention to the appropriate conversion as well as the ‘next best action’ that we want them to take
  • Engage visitors as they progress through their discovery and learning process to encourage site exploration, interaction and additional visits

Website Testing / Analytics / Tracking

  • Use a data-driven approach to identify areas of improvement based on current visitor behavior, performance metrics, and qualitative and quantitative customer data
  • Launch, and optimize global A/B and multivariate tests on various landing pages and websites to drive increased user engagement and conversion rate

Pay Per Click Advertising

  • Accountability for the quality and profitability of PPC campaigns
  • Manage paid media campaigns and implement campaign optimization
  • Analyze datasets to identify key areas for improvement
  • Make recommendations for optimizations and paid strategy based on data & trend analysis
     

Preferred Background/Experience

  • 2-4 years of experience running web projects, with a demonstrated track record of driving engagement and conversion rate optimization in B2B environment
  • Fluent in A/B testing methodologies and have had success in driving significant growth through testing, behavioral analytics, and website targeting
  • Strong understanding of the most recent trends around consumer and enterprise web usage
  • Basic working knowledge of HTML/CSS/JavaScript and web UX & UI best practices a plus
  • Excellent communication, project management, and interpersonal skills
  • Ability to work and thrive on a small team; must excel under pressure and with minimal supervision. Candidate must have a high degree of initiative and work with a keen sense of urgency
  • Ability to learn new concepts quickly
  • Strong attention to detail
  • Ability to manage and prioritize multiple tasks

Benefits:

  • Relaxed work environment
  • Paid health & dental insurance
  • Generous PTO schedule starting at 18 days, immediately.
  • Profit sharing eligible after year 1
  • Shortened work days, even shorter on Friday
  • Pet-friendly office
  • Outdoor patio
  • Maternal/paternal leave
  • Catered lunch daily
  • Ping pong table 🙂

Please email your resume to apalmer@arbeitsoftware.com

Tier 1 Support – Buffalo, NY

Arbeit Software is contact solution provider to debt collection agencies, call centers, and small businesses.We provide agencies with auto dialer technology, TCPA compliance solutions and VOIP business phone systems.

We have offices in Belo Horizonte, Brazil and Buffalo, NY United States.

We are looking for a passionate person to join our team and have a direct and positive impact on the overall success of the support team.

The primary function of the Technical Support – Tier 1 position is to administer a variety of technical projects related to the setup, maintenance, and support of all of Arbeit Software’s products. 

Responsibilities:

  • Respond to support requests from customers and prospects via telephone, email, and Helpdesk support tickets. Responsibilities include logging, tracking and closing incoming support requests.
  • Troubleshoot and recommend technical solutions for customer issues related to software setup and configuration.
  • Research and provide solutions for issues related to software and hardware errors.
  • Collaborate extensively with peers and management to resolve client issues while actively contributing to a growing knowledge network that improves the effectiveness of our team and the information available to our clients.
  • Prioritize numerous issues of varying severity, and effectively manage the resolution of all issues within accepted service levels. This includes ownership of the data entered into the Helpdesk system and appropriately updating both client and appropriate employees of status of all issues on a timely basis.
  • Maintain proper documentation relative to Technical best practices, guidelines for standard procedures, check-lists and so on.
  • Provide IT support for local and remote office employees.
  • Skills/Qualifications:
  • In depth understanding of diverse computer systems and networks
  • Proven experience as an IT Technician or any relevant position
  • Degree in Computer Science is a PLUS
  • Certification as IT Technician will be PLUS
  • Diagnostic and problem solving skills
  • An understanding of networking basics
  • Proficiency within Windows Vista, 7, and 10
  • VoIP knowledge is a huge PLUS

 

Benefits:

  • Relaxed work environment
  • Paid health & dental insurance
  • Generous PTO schedule starting at 18 days, immediately.
  • Profit sharing eligible after year 1
  • Shortened work days, even shorter on Friday
  • Pet-friendly office
  • Outdoor patio
  • Maternal/paternal leave
  • Catered lunch daily
  • Ping pong table 🙂

Please email your resume to apalmer@arbeitsoftware.com

Senior Front End Software Developer – Belo Horizonte, Brazil or Buffalo, NY

Arbeit Software is contact solution provider to debt collection agencies, call centers, and small businesses.We provide agencies with auto dialer technology, TCPA compliance solutions and VOIP business phone systems.

We have offices in Belo Horizonte, Brazil and Buffalo, NY United States.

We are looking for a passionate person to join our team and have a direct and positive impact on the overall success of the development team.

We are looking for a Front-End Developer to build and implement functional and attractive user interfaces, with enhanced usability and a focused on user experience. You will work with other UI Designers, Developers, Product Managers, and Scrum Masters throughout the software development life cycle.

In this role, you should be a team player with a keen eye for detail and problem-solving skills. If you also have experience in Agile frameworks and popular coding languages (e.g.JavaScript, TypeScript, C#), and front-end frameworks (Angular and Razor are a must, other JS-based frameworks are welcome), we’d like to meet you.

Responsibilities

  • Work with developers and UI designers to implement the front-end
  • Produce clean, efficient code based on specifications
  • Verify and deploy your developments
  • Troubleshoot, debug and upgrade existing code
  • Recommend and execute improvements
  • Create technical documentation for reference and reporting

Requirements

  • 5+ years as a front-end developer
  • Familiarity with Agile development methodologies
  • Experience with software design and development in a test-driven environment
  • Knowledge of coding languages and frameworks/systems (e.g. Angular, JavaScript are priority, Git, and C# a plus)
  • Experience with databases and Object-Relational Mapping (ORM) frameworks
  • Ability to learn new languages and technologies
  • Excellent communication skills
  • Resourcefulness and troubleshooting aptitude
  • Attention to detail
  • Passion for development

 

Benefits:

  • Relaxed work environment
  • Paid health & dental insurance
  • Generous PTO schedule starting at 18 days, immediately.
  • Profit sharing eligible after year 1
  • Shortened work days, even shorter on Friday
  • Pet-friendly office
  • Outdoor patio
  • Maternal/paternal leave
  • Catered lunch daily
  • Ping pong table 🙂