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We’ve spent the year having conversations with some of the smartest people we know on how this rule will impact day to day operations, and the industry as a whole. Wondering the same? Start here.
Determine what kind of consent you need, and why. Once you decide, and in conjunction with your legal counsel, our guest host Tim Collins explains why “the right kind of consent” really comes down to a conversation about risk.
Having an opt-in strategy will give you a competitive advantage for increasingly diversified communication preferences. In part 5 of our Reg F Mini Series, our guest host Tim Collins shares how to get started.
The CFPB realizes that there are generations who prefer to communicate via social media, even on matters like debt collection. Tim explains how social media can fit into your omnichannel strategy in part four of our Reg F mini series.
One of the most significant outcomes of Reg F was the clarification of omnichannel communication methods, including texting. Tim covers all the different ways that you can use texting under Reg F in Part 3 of our Reg F Mini Series.
The reality of Reg F is that changes to your systems, policies and training should be ongoing. No matter where you are in your preparation, it’s never too late to start, and it will require constant adaptation – as long as the rule is around.