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In the most logistical terms, it’s the Telephone Robocall and Abuse Criminal Enforcement and Deterrence Act.
As a debt collector, you never know what will happen when you get on the phone with a consumer. Here’s a few skills that’ll get you through each call!
Ringless voicemail is a gray area for TCPA compliance, but how does it work?
So, you’ve decided you’re going to start a collection agency. What’s next? Here are 5 helpful tips to make the process as smooth as possible.
Arbeit Software, a leading call center software, helps collection center managers motivate their employees with incentives that don’t revolve around money.